Skip to content

Posts

Beyond Garbage Collection (PyDX, 2016)

Beyond Garbage Collection (PyDX, 2016)

Many hands make a messy wiki

Many hands make a messy wiki

In October, I attended HydraConnect. To my relief, it was not a networking event for evil comic book characters, but rather an in-depth conference for people running the Hydra software, which is used in higher education (and other library-like places) to organize digital collections. When I walked in the first day, I didn’t even know that…

Fear of the Bus (DevOpsDays Chicago, 2016)

Fear of the Bus (DevOpsDays Chicago, 2016)

Guest post at Authentic Engine blog

Guest post at Authentic Engine blog

I have a guest post up today at Authentic Engine. Using your “whiskers” to detect disruptions Authentic Engine is a consultancy based on emotionally smart management and fostering workplace inclusivity and team emotional safety.

The Cardinal Virtues? of Technical Writing

The Cardinal Virtues? of Technical Writing

First, a disclaimer: Medium served me this article, but it’s a year old. Weird. Nonetheless, I have things to say about the content. The Virtues of Technical Writing, by a pseudonymous writer Introduction They are gleaned from a Bachelor of Science degree in Scientific and Technical Communication from the University of Minnesota’s Writing Studies Department,…

The Seven Righteous Fights: Overview

The Seven Righteous Fights: Overview

This is a series derived from my popular talk “The Seven Righteous Fights”. It’s not an exact transcript, but I think having a written form to refer people to greatly increases accessibility and gives me room to expand my thoughts in a way that is not compatible with speaking. There are seven fights that I…

Contract additions

Contract additions

Last year, I signed 4 contracts for work-for-hire. I estimate that will be average-to-low going forward, but I don’t have enough data points. Every time I work with a company, I come up with something I want to remember to specify for the next time, or at least attempt to negotiate for. Summary: Work-for-hire does…

The three documents you ACTUALLY need first

The three documents you ACTUALLY need first

Because I work as only-writer for so much of my time, I forget that I’m not just a lone technical writer, and I’m not just an indie, but I’m in an odd category beyond that. Because no one who hires me really knows what a technical writer does, interviewing is often turned on its head…

Search-First Writing for Non-Writers (Open Source Bridge, 2013)

Search-First Writing for Non-Writers (Open Source Bridge, 2013)

If people can’t use your software, you have already failed as a developer. This talk digs in to how optimizing for search and using the existing technical assistance forums can put your product ahead of the pack. Technical writing, in all its variations, is a type of interface with your product. It incorporates everything from…

Search-First Documentation: Tags and Keywords for Frustrated Users (Write the Docs, 2013)

Search-First Documentation: Tags and Keywords for Frustrated Users (Write the Docs, 2013)

If people can’t use your software, you have already failed as a developer. This talk digs in to how optimizing for search and using the existing technical assistance forums can put your product ahead of the pack. Technical writing, in all its variations, is a type of interface with your product. It incorporates everything from…

Upcoming appearances

Velocity Berlin
Minneapolis DevOps Meetup
DeliveryConf

Scroll To Top