A white woman with curly pink hair looks directly at you. Her background is dark grey with hexagon lights. She is wearing light makeup and bright pink lipstick

Consultant Offerings

What could I do for your organization as your consultant? Here’s a partial list!

Are you my next job?

You should contract me to help with your developer experience

What are you afraid of?

If you ask me what I’m scared of in life, I’ll tell you things like financial insecurity, poisonous snakes, and losing loved ones. Pretty typical. However, if you look at my behavior, the thing I work hardest to avoid is boredom. Until we had reliable books on our tiny pocket computers, I always had a…

Leaving LaunchDarkly

Startup years are a little like dog years – 5 years at a startup is a lot of experience. When I started, I was employee 21, our office elevator was a bit dodgy, and we could all eat lunch together. Now LaunchDarkly is a globally-distributed organization with hundreds of employees. Over the years, I’ve gotten…

"Turbid waters spill out into the Gulf of Mexico where their suspended sediment is deposited to form the Mississippi River Delta. Like the webbing on a duck's foot, marshes and mudflats prevail between the shipping channels that have been cut into the delta."

Value-Stream Baader-Meinhof Mapping

More than once yesterday, I ended up explaining value-stream mapping. Wikipedia says: Value-stream mapping, also known as “material- and information-flow mapping”,[1] is a lean-management method for analyzing the current state and designing a future state for the series of events that take a product or service from the beginning of the specific process until it reaches the…

Deserted Island Devops: We Live in a Society

Platform engineering is great — but would it work on a desert island?

A pink-haired white woman on a plane. She is wearing an N95 mask and over-the-ear headphones. Her hair is braided across her hairline, and her glasses are burgundy.

The new normal of staffing, conferences, and work

We have to change how we think about staffing and add in a lot of expensive redundancy. I thought about this originally in the context of in-person events, but it’s honestly true for every part of work and life. We have to change how we do planning and team coordination—not because we’re remote, but because we’re understaffed.

Learning out loud

What have I learned from taking elocution lessons?


When you stare into the blank page, it stares back at you

I didn’t write The Great American Novel during the pandemic. I’m good with that. Instead, I worked with an amazing team to write the best book we could on how to do technical writing when you are not a technical writer. I finally believe this book is really real, because look, there are pre-order buttons!…


In which I am cranky about the urban/rural divide

I just came back from a weeks-long trip to the American West. It was amazing, gorgeous. You know what all this beauty has in common? Besides mostly being protected wild areas? Zero bars of cell phone signal. Or maybe like, two bars, depending on whether there was a mesa in the way. We drove almost…

Upcoming appearances

Velocity Berlin
Minneapolis DevOps Meetup