General

Heidi is an experienced professional communicator deeply invested in getting information to people who need it in the easiest way for everyone involved. Sometimes that involves public speaking, blog posts, and technical writing, but at one point she had a lively cutlery-based description of full-disk encryption. She has realized that the best way to scale her philosophy of simple and empathic communication is to teach others, so she is co-written a book on technical writing for developers and other reluctant technologists.

Product Marketing Manager

Product marketing is the skill you need when you have a great product, but need some help talking to the people who will be excited about it. Heidi can help you with audience analysis, messaging, event strategy, sales enablement, persona creation, and even sticker consulting. The developer tools market is crowded, and you need someone familiar with the space to help you make your mark.

Developer Advocate

The best part of any job is getting to learn things. As a developer advocate, Heidi bridges the experiences of external and internal developers and spends time listening, thinking, and learning deeply about the business and technical challenges that face each group. Her reach as an effective speaker pairs well with her 1-1 time with users and product owners.

Speaking

With over 100 conferences and four continents of experience, Heidi is an excellent resource for technical talks on a variety of topics. She’s also flexible and adaptable enough that she always has a spare talk if you have a crisis on short notice. Her talks are thoughtful, witty, and broadly applicable. She’s spoken at language-specific conferences (RubyConf, PyDX), industry conferences (Write the Docs, SpringOne Platform, DevOps Days) and generalist technology conferences (OpenSource Bridge, Abstractions).

Writing

Heidi is a widely experienced technical writer with an interest in writing herself out of work. She specializes in creating entire documentation suites for new companies and products in less time than you would believe possible. She speaks on topics like search-led writing, starting new documentation products, and whistleblowing as a technical writer. Her books include the currently-available Docs for Developers, and the upcoming Progressive Delivery.

Crafty

Heidi sews all the clothes she wears to give talks (except that Lisa Frank incident). Her passion for crafting expresses itself in her slightly-neglected Tumblr, http://agilecrafting.tumblr.com, where she uses her crafting projects to discuss agile methodology in an accessible way. Currently, her Trello list of projects that should be documented is only slightly shorter than her list of projects she wants to start Really Soon Now.