HEIDI WATERHOUSEBlog Posts

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This job is undoing me

… in the best way possible. My protective casing of hard-earned cynicism is being rubbed away by all this genuine kindness, cooperation, good culture, and all that jazz. It’s honestly kind of uncomfortable, like molting. You need to understand – I have this hard-ass candy shell for a reason. My first job in technology was...

Teaching and learning

At LaunchDarkly, we’ve been hiring really aggressively, because we’re doing amazing things. (Come work with me!) That means that we are also doing a bunch of training, and I’ve been working on doing the training for our non-technical employees, folks like marketing, design, outbound sales. They’re important to our success and they have a TON...

I wrote a 2018 User Experience Prediction at UX Booth. Amy Grace Wells asked me what I thought was going to be a leading theme in UX in the next year, and I said, “better accessibility”. I think that’s both a serious prediction and a hope, because there is never enough accessibility, but I also...

…the mice will self-organize? My manager is on vacation. Like really a lot on vacation. Logged out of Slack, not on email or phone, not showing up for meetings, none of that. This appears to be what he’s doing: And he’s been gone, like weeks. OK, I think it’s 2 weeks. But it is significant...

I bought a new pair of shoes when I went to New York City the last time. I am trying to find shoes and boots that look good with both skirts and pants, fit properly, and are good for a full day of standing/7 miles of walking. This is a pretty tall order, as you...