Heidi Waterhouse

Tag: managers

  • Praise is a vitamin

    Praise is a vitamin

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    by

    Heidi Waterhouse
    in , ,

    I was thinking about how happy I am when I get the kind of praise I need. It doesn’t make me feel smug or complacent, it makes me feel strong and empowered and like what I’m doing matters and is seen. Which is kind of the opposite of burnout. I don’t think you can entirely…

  • Publish and pull managers

    Publish and pull managers

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    by

    Heidi Waterhouse
    in ,

    @kwugirl has done some great work around ask culture and guess culture (https://storify.com/kwugirl/ask-vs-guess-culture-communications-rubyconf-portu), and how frustrating it can be when you are framing communication the wrong way so that you are constantly rubbing on someone. Ask culture says that it’s ok for someone to make a direct request for a favor, and it’s equally ok…