Author: Heidi Waterhouse
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From the editorial scrap heap
In 2020, we got some excellent examples of how different approaches to planning, capacity management, and emergency response can make a real difference between a public-health problem and a slow-motion mass-casualty event.
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Sharpen the axe with personas
I haven’t been writing much about writing lately, because I have a big! new! exciting! project coming up. I’ll tell you more about that later. However, this weekend I ended up in a twitter conversation about how I get myself unstuck when a piece of writing isn’t working, and I thought I’d share. Abraham Lincoln…
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Ergonomics in my middle ages
Why a lifetime of living in this body has made me so picky about keyboards, among other things.
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Talking about my internalized ableism
What if I prioritize comfort and joy over pride? Why is that hard for me?
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Location, location, location: A perennial discussion
Last night, part 87 of a perpetual discussion flared up again. The one about where you live and why it matters. It started with an article by Sean Blanda – Our Remote Work Future is Going to Suck. I encourage you to read the article, it’s not 100% right, but Blanda brings up excellent points…
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Book Review: Project to Product, by Mik Kersten
Have you read Accelerate yet? If you haven’t, you might want to go read that one first and come back to Kersten’s book, Project to Product. When I think about how software is trying to reinvent itself, Accelerate, by Nicole Forsgren, Gene Kim, and Jez Humble is the book that presents the business case for…
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Lady Conference Speaker: Now More Than Ever
Learn about being an MC, running a panel, and engaging in banter
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Circles of Care in the workplace
I first learned about Circles of Care from my brother, I think, when he was going through his chaplaincy training. It goes like this: The patient is in the center of the circle. Surrounding them in a ring are their parents, partners, or closest loved ones. The next ring out is more extended family, less-intimate-but-still-close…
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Lady Conference Speaker: What to Wear to a Webinar
Well, folks, it looks like it’s going to be a while before we need to think about packing strategies, standing on physical stages, or managing afterparty politics. That doesn’t mean that we don’t have some things to consider! I’m currently attending an online conference, and I have several more scheduled, and this is just how…
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Tea, Not Coffee: DevRel During a Pandemic
I go to conferences on both sides of the Atlantic, and there’s a slightly hilarious thing that happens at morning caffeine break. Someone from the UK will walk up to the hot drink station and register bafflement, because there’s not hot water to make tea. Also our tea bags are pretty substandard, and there might…