You are probably familiar with the retail rhythms of the seasons. You can think of it as what kind of candy you can buy, when chocolate moves smoothly from ghosts to pumpkins to tree decorations to hearts. If you work in any kind of e-commerce, from November to mid-January is a code-freeze all-hands-on-deck experience. Software...
I didn’t write The Great American Novel during the pandemic. I’m good with that. Instead, I worked with an amazing team to write the best book we could on how to do technical writing when you are not a technical writer. I finally believe this book is really real, because look, there are pre-order buttons!...
Semantic labeling could make our world better, if we valued it. Even our conference slides.
In 2020, we got some excellent examples of how different approaches to planning, capacity management, and emergency response can make a real difference between a public-health problem and a slow-motion mass-casualty event.
I haven’t been writing much about writing lately, because I have a big! new! exciting! project coming up. I’ll tell you more about that later. However, this weekend I ended up in a twitter conversation about how I get myself unstuck when a piece of writing isn’t working, and I thought I’d share. Abraham Lincoln...