Writing
When you stare into the blank page, it stares back at you
I didn’t write The Great American Novel during the pandemic. I’m good with that. Instead, I worked with an amazing team to write the best book we could on how to do technical writing when you are not a technical writer. I finally believe this book is really real, because look, there are pre-order buttons!…
Semantic meaning is everywhere
Semantic labeling could make our world better, if we valued it. Even our conference slides.
From the editorial scrap heap
In 2020, we got some excellent examples of how different approaches to planning, capacity management, and emergency response can make a real difference between a public-health problem and a slow-motion mass-casualty event.
Sharpen the axe with personas
I haven’t been writing much about writing lately, because I have a big! new! exciting! project coming up. I’ll tell you more about that later. However, this weekend I ended up in a twitter conversation about how I get myself unstuck when a piece of writing isn’t working, and I thought I’d share. Abraham Lincoln…
Upcoming appearances
Velocity Berlin
Minneapolis DevOps Meetup
DeliveryConf