HEIDI WATERHOUSEBlog Posts

bt_bb_section_bottom_section_coverage_image
Sharpen the axe with personas

I haven’t been writing much about writing lately, because I have a big! new! exciting! project coming up. I’ll tell you more about that later. However, this weekend I ended up in a twitter conversation about how I get myself unstuck when a piece of writing isn’t working, and I thought I’d share. Abraham Lincoln...

I’m borrowing this image from my friends at Chef, because it’s really funny to pretend that it’s possible to just sprinkle on “devops”, something that is about cultural change at every level. At every DevOpsDays I go to (and that’s quite a few), I propose/wrangle/run two open spaces. One is about feature flags/canary launches/hypothesis-driven development,...

Retrograde tooling

We've reached a tipping point in technical writing, and we need to deal with it. The future is not going to involve producing documents, it's going to be producing seamlessly integrated content in and around products, and that means we need to change our expectations around tooling. This is going to hurt, but hopefully in...

Yesterday, I said this: The real reasons we don't have docs/ux/pm bootcamps/code schools/hack days: 1) They're coded as feminine2) They pay less Code patriarchy. — Heidi, Sticker Thoughtleader (@wiredferret) July 4, 2017 And I want to come back and address it in a bit more depth, because someone called it “a bold statement”, and it...

First, a disclaimer: Medium served me this article, but it’s a year old. Weird. Nonetheless, I have things to say about the content. The Virtues of Technical Writing, by a pseudonymous writer Introduction They are gleaned from a Bachelor of Science degree in Scientific and Technical Communication from the University of Minnesota’s Writing Studies Department,...