Skip to content

Lady Conference Speaker

Search-First Documentation: Tags and Keywords for Frustrated Users (Write the Docs, 2013)

Search-First Documentation: Tags and Keywords for Frustrated Users (Write the Docs, 2013)

If people can’t use your software, you have already failed as a developer. This talk digs in to how optimizing for search and using the existing technical assistance forums can put your product ahead of the pack. Technical writing, in all its variations, is a type of interface with your product. It incorporates everything from…

Success Is More Than Not-Failing (Write the Docs, 2015)

Success Is More Than Not-Failing (Write the Docs, 2015)

We talk a lot about minimum viable products, and building our products up from small features. We talk a lot about failure, and how to learn from it and not replicate failures over and over again. But what I haven’t heard a lot of discussion about is how we know we’ve succeeded. Is it market…

Cassandra at the Keyboard: Whistleblowing at All Scales (Open Source Bridge, 2015)

Cassandra at the Keyboard: Whistleblowing at All Scales (Open Source Bridge, 2015)

Cassandra was a prophetess doomed to be accurate, but never believed. In my role as a technical writer, I often have the information needed to make useful observations about development processes, communication problems, and other organizational troubles. The problem is getting people in power to agree with and act on the information I present. This…

Digital Sandwich Generation: Women’s Roles In Identity Management For Others (Alterconf Chicago, 2015)

Digital Sandwich Generation: Women’s Roles In Identity Management For Others (Alterconf Chicago, 2015)

I don’t know of any parenting books that tell you how to choose baby’s first handle. I don’t know of any self-help books that tell you how to help your parents create a digital estate plan. Both of these scenarios and many more are falling to the people who have always been responsible for maintaining…

The Death of Data (Surge 2016)

The Death of Data (Surge 2016)

Search-First Writing for Developers (Pycon AU, 2016)

Search-First Writing for Developers (Pycon AU, 2016)

The Seven Righteous Fights (The Lead Developer, 2016)

The Seven Righteous Fights (The Lead Developer, 2016)

The Seven Righteous Fights (SpringOne Platform, 2016) (long version)

The Seven Righteous Fights (SpringOne Platform, 2016) (long version)

The Seven Righteous Fights (Rubyconf, 2015)

The Seven Righteous Fights (Rubyconf, 2015)

Usually we think of compound interest as what adds magically to our retirement or makes our student loans last forever. But there is also a compound interest of technical debt, where a project is made harder and more expensive because of early “cost-saving” choices. I think it’s empowering for developers and other people involved in…

The New Sheriff in Town: Bringing Documentation Out of Chaos (Write the Docs, 2014)

The New Sheriff in Town: Bringing Documentation Out of Chaos (Write the Docs, 2014)

By the time we get to mid-career, most of us have specialized, by technology, or organization type, or document type. We have a comfort zone. I have specialized in walking into chaos and creating order. I’ve done it enough times that I have a sequence of steps I follow. I imagine myself as a sheriff walking…

Upcoming appearances

Velocity Berlin
Minneapolis DevOps Meetup
DeliveryConf

Scroll To Top