I write about software development, tools, and people.
And how marketing makes it all better.
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If people can’t use your software, you have already failed as a developer. This talk digs in to how optimizing for search and using the existing technical assistance forums can put your product ahead of the pack. Technical writing, in…
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Success Is More Than Not-Failing (Write the Docs, 2015)
We talk a lot about minimum viable products, and building our products up from small features. We talk a lot about failure, and how to learn from it and not replicate failures over and over again. But what I haven’t…
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Cassandra at the Keyboard: Whistleblowing at All Scales (Open Source Bridge, 2015)
Cassandra was a prophetess doomed to be accurate, but never believed. In my role as a technical writer, I often have the information needed to make useful observations about development processes, communication problems, and other organizational troubles. The problem is…
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Digital Sandwich Generation: Women’s Roles In Identity Management For Others (Alterconf Chicago, 2015)
I don’t know of any parenting books that tell you how to choose baby’s first handle. I don’t know of any self-help books that tell you how to help your parents create a digital estate plan. Both of these scenarios…
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How to Teach Your Kids Infosec
I have an article published at Recompiler Magazine! How to Teach Your Kids about InfoSec It’s a summary of best practices for keeping your kids actually safe, instead of sheltered, as they venture online. For a counterpoint, you can come to…
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The Death of Data (Surge 2016)
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Search-First Writing for Developers (Pycon AU, 2016)
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The Seven Righteous Fights (The Lead Developer, 2016)
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The Seven Righteous Fights (SpringOne Platform, 2016) (long version)
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What is a documentation architect?
When I was at Write the Docs 2015, several people asked me about the title I have in my LinkedIn heading: Documentation Architect. What did I mean by that? How is it different than content management or development architecture? What…